Contact
Contact DeckNarrator
Use this page for support, billing, processing issues, privacy requests or questions about a confidential deck.
Support
Email [email protected] for delivery issues, failed processing, billing questions, refund requests, privacy concerns or feedback about output quality.
Include when possible
- Your job ID
- The email used at checkout
- The issue you are seeing
- Whether the issue relates to upload, payment, Review Room, PDF export or privacy
Response time
DeckNarrator aims to respond to support requests within 2 business days. Beta support may vary depending on volume.
Confidential deck concerns
If your question involves sensitive deck content, privacy, deletion or access, say so in the subject line so the request can be handled carefully.